What arrives, and on which channel
There are three channels. In-app notifications always reach you — that is the baseline list and it cannot be switched off. Email and SMS add to it selectively.A booking confirmation does not arrive by email — booking is immediate
and you see it in My reservations straight away, so a separate message
would add nothing. Don’t go looking for it in your inbox.
Reminders before a meeting
There are two reminders, and they do different jobs:- By email, the day before — in the morning, so you can plan your day.
- By SMS, roughly an hour before — so it doesn’t slip your mind in the rush. SMS depends on your school’s plan (see below).
Choosing channels
Go to Settings, the Notifications section. The switches are grouped into Personal and Schools, and there are exactly four:
Saving is confirmed by “Notification preferences saved.”
In-app notifications are not on this list because they cannot be turned
off. That is deliberate: it is the one channel that always arrives, so it
acts as the fallback for all the others.
When SMS isn’t available
Texts are a paid service and depend on your school’s plan, not on your own settings. If the school doesn’t have them, the SMS notifications switch is visible but greyed out and inactive, captioned:Available on a paid plan for your school.The switch is shown rather than hidden — deliberately, so you know the option exists and what it depends on. Only the school can unlock it; there is no way to buy it for yourself here. The same dependency covers confirming a phone number — without SMS on the plan you’ll see “Confirming a phone number by SMS isn’t available on your plan.”
A school’s SMS allowance is monthly. Once it runs out, the switch still
looks active and the texts simply stop arriving until the month turns —
with no warning and no message. If SMS was working and then stopped while
your switch is still on, ask the school about the allowance rather than
hunting for a fault at your end. Email and in-app notifications carry on as
normal.
Subscribing to the calendar
You do not need to copy reservations into your calendar. Zebrania publishes a calendar feed address — a single link your calendar app polls by itself. A cancellation or a change of time reaches your calendar without you doing anything. You’ll find the address under Booking, above the slot grid, in the Subscribe to your calendar section:Add all your meeting reservations to your calendar app — they stay in sync automatically.There are two buttons: Subscribe, which tries to open your calendar app directly, and Copy link (“Copied!” once clicked) for when you’d rather paste the address yourself. If copying fails you’ll see “Could not copy the link. Please copy it manually.” — the address is visible in the field next to it and you can select it.
Google Calendar
- Open Google Calendar on a computer (the phone app cannot add a calendar from an address).
- In the left-hand panel, next to Other calendars, click +.
- Choose From URL.
- Paste the address you copied with Copy link and confirm.
Apple: iPhone, iPad and Mac
Easiest: tap Subscribe on an Apple device — the system recognises the address and offers to add the calendar itself. Manually on an iPhone or iPad: Settings → Calendar → Accounts → Add Account → Other → Add Subscribed Calendar, then paste the address. On a Mac: the Calendar app → File menu → New Calendar Subscription, and paste the address.Outlook
In Outlook on the web, go to Calendar, choose Add calendar → Subscribe from web, paste the address and confirm.Always choose subscribe from an address, never import a file. An
imported file is a snapshot of one moment and will never update — a
cancelled slot would stay in your calendar forever. That is precisely what
a subscription avoids.
What’s in the feed, and what isn’t
The feed holds events you are invited to and the slots you have booked. A reservation disappears from your calendar on its own when you cancel it, or when the teacher does. If something is missing, it is almost always one of these:The feed carries no location — entries arrive with no address and no
room number, even when the school entered one in the app. Check the room
under Booking.
Revoking the feed address
The address is long and random, and it renews itself as long as you use it — it won’t expire under you mid-year. An idle address nobody polls does lapse after a long enough time. Revoking the old address means calendars added with it stop updating — once you have the new address you’ll need to add the subscription again, on every device.What next
- How to book slots? Booking a meeting.
- Changing your email address? Getting started.
- Should the other parent get notifications? Invitations.
- Something else broken? Troubleshooting.