A child’s record belongs to whoever created it. Another person does not
see it by themselves, and they should not enrol the child a second
time — that would create a second, independent record. Send them a
guardian invitation instead: they join the same record, with their
own account and their own address.
A guardian invitation is what you want when adding the other parent, a
grandparent who collects the child, or a guardian in another household.
How to send one
Open the child’s record and press Invite a guardian. Enter the email
address or phone number of the person you are inviting, and send.
The button only appears for a child whose enrolment is Approved —
until the school approves it, there is nothing to share yet. See
Children and their details.
A guardian invitation goes out on one channel, chosen when it is
created — email or SMS, not both.
A guardian invite link grants access to that student’s data. Pass it only
to the person it’s meant for — anyone who opens it becomes a guardian.
The school can invite a guardian too
You are not the only one who can do this. A guardian for a particular
student can also be invited by that class’s homeroom teacher, the
secretary, or a school administrator — from the class page. Both
routes produce the same invitation.
So if you have no way to send it yourself — because the other parent
created the record and only they could issue it — ask the school. Their
side of the job is covered in
Sending invitations.
Validity and resending
An invitation is valid for 7 days from sending. A guardian invitation
has no separate “resend” — just create a new one: repeat Invite a
guardian for that child and a fresh link is minted.
After a resend the recipient’s inbox holds two messages. The newest
one works — deleting the older one straight away saves confusion.
What next